Sale, discounts and Promotions

• Can I return or exchange an item I bought on sale?

  The following products cannot be returned or exchanged after purchase: Final Sale Items: Products marked as "FINAL SALE" are not eligible for return or exchange. We encourage you to review these items carefully before purchasing. Not Eligible for Return: Items specifically marked as “Not Eligibl...

• What are your discount and promotional offer terms and conditions?

  We love treating our Sweetflexx family to special offers and promotions! Here's what you need to know to make the most of them: Discount and Promotional offer Exclusions: Offers cannot be applied to previous orders. One discount offer per customer on full-price products only, unless explicitly ...

• Where do I enter my discount code or gift card?

  Have a Sweetflexx discount code but not sure where to put it? No worries! Just follow these easy steps, and you'll be all set: Copy the Discount Code: Find the code you received in your email or SMS. Paste it at Checkout: Enter it into the "Gift card or discount code" field at checkout. Click "A...

• Why isn't my promo code working?

  If your promotional code isn't working, don't worry! It might just be a simple hiccup. Here are some common reasons why it might not be working: Code has expired Promotion is not available on the merchandise in your cart Mistake when entering the code (remember, no spaces, and codes are case sen...