How can I check the status of my order?

There are a few options available to track your order. Follow these methods:

  1. Access the Shipping Confirmation Email:
    • You'll receive this email after the order has left our warehouse.
    • Click on "Track Your Package" to be redirected to the carrier's website, where you can see the package's location and estimated delivery time.
  2. Use Our Self-Service Feature:
    • On the FAQ home page, click 'Track my order".
    • Enter the email or phone number associated with your order.
    • This will prompt our system to send you an authorization code to be entered before viewing your order details.

If you need further assistance, contact us and we would be happy to help!

Feb 26, 2026

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