Shipping and Delivery

For APO deliveries simply enter the address as seen below: Name: First and Last Address Line 1: Unit and Box numbers Address Line 2: Usually not needed, but if the address includes an FOB (Forward Operating Base) it can be put here City: APO (Army Post Office)/FPO (Fleet Post Office)/DPO (Diplom...

How can I check the status of my order?

There are a few options available to track your order. Follow these methods: Access the Shipping Confirmation Email: You'll receive this email after the order has left our warehouse. Click on "Track Your Package" to be redirected to the carrier's website, where you can see the package's location...

How do I track my order?

Keep an eye on your Sweetflexx order as it makes its way to you by following these simple steps: Check Your Email: Once your order is shipped, you'll receive an email notification with a link to track your shipment. View Tracking Details: Click the link in the email to view the tracking details ...

I haven't received my order confirmation email, what should I do?

We're sorry to hear you haven’t received an order confirmation email. It might be due to a typo in the email address, but not to worry! Follow these steps: Update Your Email Address: If you feel you may have misspelled your email and need to correct it, contact us. Please provide the full name, ...

I still haven’t received my order! What should I do?

Missing a Sweetflexx Package? We're Here to Help! If Your Package Was Marked as Delivered but Not Received: **Confirm Your Shipping Address:**Check that the shipping address entered at checkout is correct. You can find this information on the order and shipping confirmation email that was sent ...

My order seems to be missing or lost, what do I do?

Missing a Sweetflexx Package? Follow These Steps: Confirm Your Shipping Address: Check that the shipping address entered at checkout is correct. You can find this information on the order and shipping confirmation email that was sent to you. Check with Neighbors or Housemates: They may have pick...

What is your "return to sender" policy?

Undeliverable Orders and Sweetflexx's Policy: If your order is marked as undeliverable by the shipping carrier and returned to us, please follow these steps: Contact Sweetflexx: Contact us as soon as tracking shows as marked as delivered back to the Sweetflexx facility. We will process a refund...

What is your shipping and delivery policy?

All orders take 1-2 business days to process before shipping. Please keep this additional processing time in mind when selecting your shipping method. The shipping times listed below do not include the processing time. Economy (6-10 business days): This shipping option is the most economical and...

What is your shipping and delivery policy?