I haven't received my order confirmation email, what should I do?

We're sorry to hear you haven’t received an order confirmation email. It might be due to a typo in the email address, but not to worry! Follow these steps:

1. Update Your Email Address: If you feel you may have misspelled your email and need to correct it, contact us. Please provide the full name, shipping address, and the correct email address so we can . Our team is always happy to help!
2. Use Our Self Service Feature: Alternatively, you can look up your order using our Self Service Feature found on our FAQ home page. Simply enter your email or phone number and follow the prompts.